TWITTER FLIGHT UPDATE SERVICE
Ryanair, Europe’s favourite low fares airline, today (9 Oct) launched a new customer Twitter account, @RyanairFlights, which provides instant real time information for every one of its 1,600 daily flights.
Twitter users who follow @RyanairFlights can simply send their Ryanair flight number by direct message and will receive an instant update on the status of the flight by Tweet, using three simple steps:
1. Follow @RyanairFlights
2. Send the flight number (eg FR102) by direct message
3. And receive an instant flight update
This is the latest in a long line of improvements to the Ryanair customer experience, following allocated seating, a second free cabin bag allowance, a new website and app and the dedicated Family Extra and Business Plus services.
Ryanair’s Elina Hakkarainen said:
“Ryanair is pleased to launch @RyanairFlights, offering Twitter users instant real-time flight information for our 1,600 daily flights. Over 100,000 people already follow our official @Ryanair Twitter account for the latest Ryanair news, special fare offers and dedicated customer service and we look forward to rolling out further digital innovations, as we continue to offer so much more than just the lowest fares.”