Author: Janis Vanags
Source: A/S Air Baltic Corporation
Latvian national airline airBaltic has introduced an online booking system to improve its growing cargo service for freight forwarders.
Tero Taskila, airBaltic Chief Commercial Officer: “airBaltic is best known for its achievements in scheduled passenger services to/from 80 destinations in Europe, Middle East, Russia and CIS. For passengers, booking an affordable ticket on www.airbaltic.com 24/7 became a standard many years ago. Now we are intruducing the same 24/7 service to freight forwarders. This new service is a natural addition, considering that airBaltic has doubled its cargo and mail volume since its business restructuring two years ago.”
The new online booking portal allows freight forwarders to view real time schedule, availability and to make bookings directly into live inventory. This makes airBaltic‘s cargo services available 24/7 and ensures instant responses that are very important in airfreight business.
In the first 9 months of 2010 Air Baltic has achieved 21% growth of its cargo and mail compared to the same period last year. The main drivers behind this success is increased capacity, sales activity and transit cargo via North Hub Riga. The share of transit cargo has reached 70% of the total volume.
The online booking system comes on top of recent technological improvements at airBaltic Cargo. The airline recently introduced MailSuite software from CDA IT Systems Gmbh. It helps airBaltic service over 20 postal organisations such as those of Belgium, Netherlands, France, Latvia, UK and many others.
airBaltic serves more than 80 destinations from its home base at North Hub Riga, Latvia. From each of these, airBaltic offers convenient connections via North Hub Riga to its network spanning Europe, Scandinavia, Russia, CIS and the Middle East.
airBalticin brief:
AIR BALTIC CORPORATION (airBaltic) is a joint stock company that was established in 1995. The primary shareholders are the Latvian state, with 52.6% of stock, and SIA Baltijas aviācijas sistēmas, with 47.2% of stock. The airBaltic fleet consists of 33 aircraft – ten Boeing 737-500, eight Boeing 737-300, two Boeing 757-200, ten Fokker 50 airplanes and three Bombardier Q400Next Gen. airBaltic offers nonstop flights from three Baltic capital cities – Riga, Vilnius, and Tallinn. airBaltic received the title of Airline of the Year 2009/2010 (Gold Award) from the European Regions Airline Association. airBaltic is the winner of Air Transport World Phoenix Award 2010 – a global recognition of excellence in restructuring business. In summer 2010, airBaltic was chosen for anna.aero ANNIES Award as Europe's largest flag carrier by new routes. airBaltic won a special Pacesetter Award 2010 from the Jury of the Budgies World Low Cost Airline Awards, recognising achievements of airBaltic as a hybrid airline.
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