Author: Linda Vīksne
Source: A/S Air Baltic Corporation
Latvian airline airBaltic is further improving the flying experience of its passengers by offering new, convenient service. Now airBaltic passengers can purchase additional weight of four kilograms for their free cabin baggage allowance. By using the service, the total cabin bag allowance can reach a total weight of up to 12 kilograms.
Martin Gauss, Chief Executive Officer of airBaltic: “Extra cabin baggage weight is an innovative product that isn’t offered among most other airlines. We constantly monitor passenger travel habits, which have clearly shown there is a demand for such a service. It addresses those passengers, who need more than eight kilograms, but are reluctant to purchase checked baggage.”
To evaluate the new service, for data collection purposes airBaltic also weighed cabin baggage of over 2000 of its passengers. On select routes the proportion of overweight cabin baggage reached 15%, clearly showing that a proportion of passengers require additional weight.
All Economy class passengers of airBaltic will still be allowed to carry on board one cabin bag (55x40x23 cm) and one personal item (30x40x10 cm) with a total weight of eight kilograms free or charge. In case a passenger purchases extra cabin baggage weight, the cabin bag still may not exceed 55x40x23 cm dimensions. The service is available only on flights operated by airBaltic.
It is possible to purchase the service on company’s website up until an hour before the departure as well as by contacting our call centre or travel agencies. At the airport, the passenger must be able to provide a booking confirmation or invoice if requested by the gate agent.
airBaltic serves over 70 destinations from Riga, Tallinn and Vilnius, offering the largest variety of destinations and convenient connections via Riga to its network spanning Europe, Scandinavia, the CIS and the Middle East. In summer 2019, airBaltic will introduce launch new destinations from Riga to Dublin, Stuttgart and Lviv as well as Kos and Menorca.
airBaltic in brief:
airBaltic (AIR BALTIC CORPORATION) is the most punctual airline in Europe connecting the Baltic region with over 70 destinations in Europe, the Middle East, and the CIS. airBaltic is a joint stock company that was established in 1995. Its primary shareholder is the Latvian state, which holds 80.05% of the stock, while Lars Thuesen holds around 20% through his fully-owned Aircraft Leasing 1 SIA. The airBaltic fleet consists of 34 aircraft – 14 Airbus A220-300s, 8 Boeing 737s and 12 Bombardier Q400Next Gen aircraft. airBaltic has received numerous international awards for excellence and innovative services. In 2017, the airline received the CAPA Regional Airline of the Year award, while in 2018 airBaltic received the ATW Airline Industry Achievement Award as the Market Leader of the Year. airBaltic achieved the best on-time performance globally in 2014, 2015, 2016, 2017.
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