airlinetrends.com, an independent aviation industry and consumer trends
research agency, has ranked airBaltic’s
meal pre-order as one of the best airline service innovations in 2013.
Sedlacky, Chief Operations Officer of airBaltic:
“I am delighted that airBaltic was
recognised prominently along with product and service innovations by such
airlines as Delta, British Airways, Qantas, Air Canada, Norwegian. This is an excellent impetus
for us to keep working on other improvements in the future.”
year airBaltic introduced a novel
food pre-ordering system that allows travellers to customize their in-flight
meal after they have booked their seat. Customers select their preferred items
onto their virtual airline tray and create their own inflight meal. Now
travellers are fully in control when customising their meals based on their preference,
dietary, medical, religious considerations.
Passengers can choose from a variety of more than 70 pre
order meal options onto their virtual tray, including vegetable risotto, fish
souvlaki, teriyaki salmon, grilled pork or chicken breast, served with one of nine
salads and one of nine types of dessert, and a drink of choice. airBaltic customers can now order their
inflight meal immediately upon completing their flight booking, or any other
time no later than 48 hours before departure.
serves 60 destinations from
its home base in Riga, Latvia. airBaltic
offers convenient connections via North Hub Riga to its network spanning
Europe, Scandinavia, Russia, CIS and the Middle East.
More information: https://airbalticmeal.com/
TOP 10 innovations: http://www.airlinetrends.com/2013/12/30/best-airline-product-and-service-innovations-of-2013/
airBaltic in brief:
BALTIC CORPORATION (airBaltic) is a joint stock company that
was established in 1995. The primary shareholder is Latvian state with 99.8% of
stock. The airBaltic fleet consists of
25 aircraft – five Boeing 737-500,
eight Boeing 737-300 and twelve Bombardier Q400Next Gen. airBaltic offers nonstop flights from
three Baltic capital cities – Riga, Vilnius, and Tallinn. airBaltic received the title of Airline of the Year 2009/2010 (Gold
Award) from the European Regions Airline Association. airBaltic is the winner of Air
Transport World Phoenix Award 2010 – a global recognition of excellence in
restructuring business. airBaltic won
a special Pacesetter Award 2010 from the Jury of the Budgies World Low Cost
Airline Awards, recognising achievements of airBaltic
as a hybrid airline. In 2012, airBaltic
was ranked by Airlinetrends among the
Top 10 airlines globally for innovations.